Privacy Policy

Privacy Policy

Introduction

Welcome to https://dentist-it-support-mcallen-tx.mcallendentalcare.com (hereafter referred to as “the Company,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, storage, handling, and processing of personal data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transactional Data Security Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This privacy policy applies to all aspects of our online presence, including but not limited to:

Please be aware that this policy does not extend to third-party websites, apps, products, or services that you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines our practices when:

  • You use our applications and services as an authorized user.
  • You visit our websites linked to this Privacy Policy.
  • We communicate with you via email, calls, or text messages/SMS.

Personal Data Collection

We collect several types of personal data, which can include:

  • Account Information: Details related to your account creation and management, such as usernames, passwords, and registration data.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Data related to your financial status, including bank account information (if shared for direct deposits or payments).
  • Purchase Information: Records of products or services you’ve purchased from us, along with associated pricing and quantity.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile phone numbers, and advertising IDs.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Comments, reviews, and responses provided by users regarding our products or services.
  • Social Media Information: Data collected from social media platforms when you interact with our content or share it.
  • Product Information: Details about the products you show interest in or purchase from us.

We gather this data through various methods: user input forms, account settings, browsing activities, automated technologies (like cookies and similar technologies), and third parties who provide us with aggregated or de-identified data.

Cookies

We use cookies to enhance your online experience and for analytical purposes. Cookies are small text files stored on your device by our website or third-party services. They serve different purposes, such as:

  • Strictly Necessary: These cookies enable core features of our website, like page navigation and account management.
  • Preferences: They remember your preferences, such as language settings and display options.
  • Analytics: Analytics cookies help us understand how users interact with our site, providing insights for improvement.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of non-essential cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is no longer applicable, we delete or anonymize the data securely.

Security Measures

We implement robust security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission and storage.
  • Engaging secure third-party processing partners who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security practices to adapt to evolving threats.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that a user is under 18, we will take steps to delete that information from our systems.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your data.
  • Erasure or the right to be forgotten.
  • Restriction or objection to the processing of your data.
  • Data portability, allowing you to transfer your data to another controller.
  • The right not to be subject to automated decision-making or profiling.
  • The right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or have any data-related queries, please contact our privacy team at the details provided below. We will respond within a reasonable timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Information

For any questions, requests for access or correction of personal data, unsubscribe requests, or complaints, please contact us at:

We are committed to handling your personal information with the utmost care and transparency. Thank you for choosing our services.